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Customer Service

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Dial our Toll Free Number

1800-209-5858

Email us on

bagichelp@bajajallianz.co.in

Toll free No. Intermediary

1800-209-7073

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Missed Call Facility

Missed Call - 80809 45060 Short code - SMS < WORRY > to 575758

For 24x7 Roadside Assistance

1800-103-5858

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Message from Head of Customer

Dear Valued Customer,

Thank you for placing your trust in us.

Bajaj Allianz General Insurance has always been known as a forward looking customer centric organization. We take immense pride in the spirit of service and the culture of keeping customer first in our scheme of things.

Connect with us by downloading our ‘Caringly Yours’ App and avail various services such as claim via Motor OTS & Health CDC, Add your policy, save E-cards and Manage your policies.

We are available on Social Media on Twitter, Facebook and Instagram

For motor claims up to INR 30,000, you can even use our Motor OTS Click here to know more

Smart Care Executive 24*7 BOING 

Send us a ‘Hi’ on 75072 45858 to get instant care

For knowing more about our Grievance Redressal Procedure please Click Here

For knowing more about our Service Parameters and Turn Around Times please Click Here

Head, Customer Experience

Head, Customer Experience

Please allow our service network sufficient time to work on your concern. We believe in ‘Caringly Yours’ and I assure you that every employee of this company stands firmly with this promise.

If after having followed level 1, 2, 3 and 4 your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal. Kindly find your nearest Ombudsman office at https://www.cioins.co.in/Ombudsman

We are on our toes to ensure that your experience with us remains hassle-free and speedy.

I, urge each and every one of you to stay safe and take care!

Caringly Yours,

Ankit Goenka, Head - Customer Experience

Head, Customer Experience

We make efforts to keep our communication complete and provide solutions that are satisfactory, however, if you are still not satisfied with the solutions provided, or have some feedback for us, write to me directly at head.customerservice@bajajallianz.co.in

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    • Notwithstanding my telephone/mobile is registered with NDNC and or notwithstanding the Telecom Regulatory Authority of India [TRAI] restrictions/guidelines on unsolicited telecalls, by my accessing this web site and leaving the site half way enquiring/verify Bajaj Allianz General Insurance Co. Ltd's (BAGIC) products/services and or my making a request to call me back, it is deemed that I have expressly authorized BAGIC and or I am hereby authorizing BAGIC to call me back or send me text messages for solicitation and procurement of various insurance products and services of BAGIC. In this regard I shall not have any complaint nor complain to TRAI as to any alleged unsolicited calls by BAGIC to me.

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What makes our insurance unique

Our offices will stay open from 29th to 31st March 2025 to assist you with all you insurance needs as the financial year ends | With Motor On-The-Spot, Health Direct Click, etc we provide fast claim process , Our sales toll free number:1800-209-0144