Motor Insurance

VPAY – Ultimate All-in-One Car Insurance Add-On

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Umbrella Protection Of Multiple Add-Ons

Your Ultimate Shield on Every Journey

Coverage Highlights

Expand Your Coverage Today
  • Extensive Coverage

Protects against a wide range of risks including cyber attacks, mechanical breakdowns, and accidental damages

  • Comprehensive Add-On

Includes benefits like roadside assistance, vehicle towing, recalibration of digital systems, and smart repairs

  • Financial Security

Covers repair/replacement costs, legal defense, and even theft of funds due to cyber attacks

  • Convenience

Offers daily cash benefits for vehicle downtime and accommodation benefits during repairs

  • Peace of Mind

Ensures you're covered for unexpected events, from minor scratches to major breakdowns, with a focus on keeping you and your vehicle safe and operational

Inclusions

What’s covered?
  • Electrical & Non-Electrical Accessories

Accidental loss or damage to accessories (excluding CNG/LPG kits) that were part of the insured vehicle at policy inception but not declared. Accidental loss or damage to accessories (excluding CNG/LPG kits) installed during the policy period. Maximum liability is 1% of the IDV

  • Rally Cover

Covers accidental loss or damage during organized rally events, excluding motor racing, speed tests, dexterity trials, and hill climbs

  • Geographical Extension

Extends coverage to accidental loss or damage within Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka, and Maldives

  • CNG/LPG Kit

Covers loss or damage to CNG/LPG kits not declared at policy inception. Maximum liability is 1% of the IDV

  • Rodent Damage

Covers repair or replacement costs for damage caused by rodent bites to non-metal parts

  • Waiver of Depreciation & Consumables Cover

Covers repair and replacement costs without depreciation Covers consumables required during vehicle repair

  • Battery Electric Vehicles and Hybrid Electric System

Covers damage to internal parts of the traction battery, Battery Management System (BMS), and Electric Vehicle Drive System due to power surges, exothermic reactions, water ingress, and short circuits. Excludes damage from neglect, unauthorized service, and wear and tear

  • Waiver of Deductible

Waives the compulsory deductible under the policy, except for any voluntary deductible opted for a discount

  • Vehicle Towing & Retrieval

Covers the cost of towing the insured vehicle to the nearest repairer if disabled due to covered loss or damage. If the service cannot be arranged, you can arrange towing and submit bills for reimbursement

  • Roadside Assistance

Comprehensive Services like Flat Battery, Spare Keys, Flat Tyre, Minor Repairs, Towing Facility, Urgent Message Relays, Medical Coordination, Fuel Assistance, Taxi Benefits, Accommodation Benefits, Legal Assistance, Helpline and more

  • Vehicle Replacement

Settles claims for total loss or constructive total loss at the company's discretion

  • Loss from Adulterated Fuel

Covers repair costs for engine and fuel system damage due to adulterated fuel, including testing costs.

  • Consequential Losses

Covers internal parts and repair costs if the vehicle is driven before necessary repairs or left unattended after an accident.

  • Tyre Cover

Covers the cost of replacing damaged tyres due to accidental means where insured vehicle has not met with an accident, up to four tyres per policy period.

  • And Many more

8 more optional covers for wider protection

Exclusions

What’s not covered?
  • Drunk Driving

Any damage caused to the car intentionally

  • Unlicensed Drivers

If the driver doesn't have a valid license at the time of the accident, the damage won't be covered

  • Intentional or Negligent Acts

If the damage is caused by intentional actions, neglect, or gross negligence by you, your family, or employees, it won't be covered

  • Pre-Existing Damage

If the car had damage before the policy started and you didn't disclose it, it won't be covered

  • Fraud

If you or your authorized representative commits fraud, the damage won't be covered

Additional Covers

What else can you get?
  • 24x7 Road Side Assistance

Provides immediate roadside help for emergencies like flat tyres, towing, fuel assistance and more

  • Consumable Expenses

Coverage for consumables items like grease, lubricants, engine oil, oil filter, brake oil, etc

  • Zero Depreciation Cover

Every year the value of a car depreciates but with zero depreciation cover, there are no depreciation cuts even when you make a claim, and you get the entire amount in your hands

  • Pay As You Consume

If you drive less then you can pay less by selecting number of kilometers driven in a year and thus saving on your insurance premium

  • No Claim Bonus Protector

Protects your No Claim Bonus even if you make a claim ensuring you get discount on your premium

  • Tyre Safeguard

This add-on cover can be fruitful if your car's tyre or tube gets damaged due to an accident. Tyre secure cover provides coverage for replacement expenses of tyres and tubes of the insured vehicle

  • Conveyance Benefit

If your car is in the garage for repairs, this cover will pay for money spent on cabs for your daily commute

  • Engine Protector

Covers financial losses incurred due to damage to your car engine

  • Vehicle Replacement Advantage

Recover invoice value of your car back in case of theft or total loss

Benefits You Deserve

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Reliable Customer Support

We have a dedicated call centre and chat support taking care of all your needs

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7200+ Cashless garages

Wide network of cashless garages for hassle free service

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On the Spot Claim Settlement

Register claim on accident spot and get it settled within minute on our app

At-A-Glance

Compare Insurance Plans Made for You

Feature

Classic Plan

Elite Plan

Under Own Damage Cover
Electrical & Non-Electrical Accessories
Rally Cover
Geographical Extension
CNG/LPG Kit
Rodent Bite
Waiver of Depreciation & Consumables Cover
Electric Vehicle/ Hybrid System Protection Cover (Applicable only for Electric/Hybrid Vehicles)
Waiver of Deductible
Vehicle Retrieval & Towing
Roadside Assistance
Recalibration ×
Conveyance Benefit ×
Defence Cost Cover ×
Mechanical Electrical Breakdown ×

Download Policy Document

Get instant access to your policy details with a single click.

Discover More of Our Covers

Named Driver Cover

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Exclusive Savings: Special discounts for named drivers.

Extended Coverage: Protects any car driven by you.

At Best Price

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24x7 Spot Assistance

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Immediate Help: Round-the-clock roadside assistance.

Towing, fuel delivery, tyre repair and many more.

At Best Price

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Eco Repairs

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Sustainable Solutions: Repairs using refurbished parts.

Cost-effective repairs with no depreciation on parts.

At Best Price

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Pay As You Consume

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Smart Savings: Pay less based on miles driven

Carry forward unconsumed kilometers to the next plan.

At Best Price

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Motor & Health Companion

Healthmanager

Drive Confidently with Bajaj Allianz

Experience seamless vehicle management with the Bajaj Allianz Drive Smart App, featuring on-road assistance, fuel efficiency stats, driving alerts, and more

Healthassetment

Track, Manage & Thrive with Your All-In-One Health Companion

Discover a health plan tailored just for you–get insights and achieve your wellness goals

Healthmanager

Take Charge of Your Health & Earn Rewards–Start Today!

Be proactive about your health–set goals, track progress, and get discounts!

Step-by-Step Guide

To help you navigate your insurance journey

How To Buy

  • 0

    Download the Caringly Yours app from App stores or click "Get Quote"

  • 1

    Register or log in to your account.

  • 2

    Enter your car details

  • 3

    You will be redirected to the Car Insurance Page.

  • 4

    Ensure to check your No Claim Discount

  • 5

    Choose right Insured Declared Value (IDV) that reflects your car value

  • 6

    Evaluate Covers, Add Ons, Optional Covers and Exclusions

  • 7

    Select a plan from the recommended options, or customize your own plan

  • 8

    Review the premium and other coverage details

  • 9

    Proceed with the payment using your preferred method

  • 10

    Receive confirmation of your purchased policy via email and SMS

How To Renew

  • 0

    Login to the app

  • 1

    Enter your current policy details

  • 2

    Review and update coverage if required

  • 3

    Check for renewal offers

  • 4

    Add or remove riders

  • 5

    Confirm details and proceed

  • 6

    Complete renewal payment online

  • 7

    Receive instant confirmation for your policy renewal

How to Claim

  • 0

    Download our Caringly Yours App on Android or iOS

  • 1

    Register or login to use Motor On the spot claim for a smooth process

  • 2

    Enter your policy and accident details (location, date, time)

  • 3

    Save and click Register to file your claim

  • 4

    Receive an SMS with your claim registration number

  • 5

    Fill in the digital claim form and submit NEFT details

  • 6

    Upload photos of damaged parts as instructed

  • 7

    Upload your RC and driving license

  • 8

    Receive an SMS with the proposed claim amount

  • 9

    Use the SMS link to agree/disagree with the claim amount

  • 10

    Agree to receive the amount in your bank account

  • 11

    Track your claim status using the Insurance Wallet App

Know More

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    For any further queries, please reach out to us

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    Phone +91 020 66026666

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    Fax +91 020 66026667

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FAQ's

What documents are required to purchase motor insurance?

To purchase a motor insurance policy, you typically need to provide your vehicle's registration certificate, your driving license, proof of identity and address. Some insurers may also require additional documents like a previous insurance policy if you're renewing your policy with them.

Can I add multiple drivers to my motor insurance policy?

Yes, you can add multiple drivers to your motor insurance policy; however, coverage for additional drivers may vary based on the insurance provider. You will need to provide the necessary details of each driver, such as their name, age, and driving history. This may affect your premium depending on the risk profile of the additional drivers.

How do I update my vehicle details on my motor insurance policy?

To update your vehicle details on your motor insurance policy, such as a change in registration number or modifications to the vehicle, you need to inform your insurance provider. This can usually be done online through the insurer's website or mobile app, or by contacting their customer service.

What is a motor insurance policy endorsement?

An insurance policy endorsement is a modification or addition to your existing motor insurance policy. It can include changes like adding a new driver, updating your address, or including additional coverage options. Endorsements ensure that your policy accurately reflects your current needs and circumstances.

What is a motor policy lapse and how can I avoid it?

A policy lapse occurs when your motor insurance policy expires due to non-renewal. To avoid a lapse, ensure you renew your policy before the expiration date. Most insurers send reminders via email or SMS. You can also set up automatic renewals or mark the renewal date on your calendar to stay alert.

What should I do if I lose my motor insurance policy document?

In case of document loss, contact your insurance provider immediately. Most insurers offer the option to download a duplicate copy from their website or mobile app. You may also request a physical copy to be mailed to you.

Can I transfer my existing motor insurance policy to the new owner?

Yes, you can easily transfer your vehicle's insurance to the new owner. The usual procedure for transferring vehicle insurance policy between two owners requires the new owner of the vehicle to submit an application form to the insurance provider within about 14 days of the registration transfer.

What risks are covered under an insurance policy for a vehicle?

The coverage for vehicle insurance can vary depending on the type of policy chosen. For instance, under third party insurance, you get coverage for third party liability, third party property damage, personal accident cover, etc. Similarly, comprehensive insurance covers own damage vehicle, theft, natural/manmade calamaties etc.

Why should I buy comprehensive vehicle insurance policy?

Investing in a comprehensive motor insurance is beneficial because it provides extensive coverage for your vehicle. There are certain add-ons for comprehensive motor insurance that can be added to give your vehicle an extra protection like damages for an accident, theft, natural disasters, damage to third party etc. as derived by the policy terms.

What is a Third-Party Liability Cover?

Third-Party Liability covers the legal liability one has to pay to the third party to whom damage is being caused. While opting for vehicle insurance, one has to choose between a comprehensive plan, which provides coverage for the policyholder and the third party, and a third-party policy, which provides coverage only for the third party.

Differenciate Third-Party Liability and Comprehensive Motor Insurance?

"Third-Party Liability: Covers damages you cause to another person or their property. It's mandatory by law. Comprehensive: Covers third-party liability plus damages to your own vehicle due to accidents, theft, natural disasters, etc. as per the policy terms"

Will my no claims bonus be transferred if I renew my motor insurance?

You may be able to transfer your no claims bonus when renewing your policy with us, but this depends on various factors. While renewing, you may be able to get new and better no claims bonus options and discounts.

What is premium reduction process if no claim aquired previously?

Certainly, the no claim bonus feature in vehicle insurance can reduce the premium by a certain percentage each year if no claims are made. This feature has proven beneficial for long-term insurance policies with the same company.

What should be my first action to initiate a claim?

Use our app, Caringly Yours, to initiate your insurance claim with an easy and hands-free experience.

How do I register my claim?

Ideally, claims are supposed to be registered on the same day that damage occurs to the insured vehicle. It is highly appreciated to provide an immediate update to your vehicle insurance company. Please complete the claim application through our Caringly Yours app to claim your insurance in just a few easy steps.

What is a "deductible" or "compulsory excess" in motor insurance?

It's the amount you have to pay out of pocket before your insurance coverage kicks in. A higher deductible usually means a lower premium.

Why does my vehicle insurance premium change during renewal?

Vehicle insurance premiums can change at renewal due to several factors, including depreciation, add-on covers, the type of model of your vehicle, and additional accessories. Consequently, the premium may increase or decrease each year.

How 'no claim bonus' is calculated at the time of renewal?

No claim bonus is calculated at renewal based on the consecutive years the insured has not filed a claim. The discount percentage usually increases each year, following the policy terms.

What is break-in insurance? What should I do in case of break-in?

The time gap between the policy expiration and the renewal of the policy is known as the break-in period. Your policy will remain inactive during this period. In case of a break-in, you are advised to renew your policy as soon as possible. You can complete the procedure online easily and your policy gets instantly activated.

When is vehicle inspection mandatory in motor insurance?

Usually, vehicle inspection occurs when purchasing a new vehicle insurance policy or during renewal process. Additionally, an inspection may be required when you file a claim for any damages, there is a change in the policy type, new accessories or equipment are added to the vehicle, or there is a change in ownership.

Can I change my motor insurance provider at renewal?

Yes, you can switch providers at renewal. Compare quotes and coverage options to find the best deal.

What Our Customers Say

Prompt Assistance

Thank you so much, Bajaj Allianz, for your quick and responsive action towards my claim process. I am shocked that my claim amount has been credited so quickly.

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Vikram Singh

Delhi

4.6

21st May 2021

Claim Support

Super fast claim settlement! I initiated a claim for my car windscreen, which was broken due to a tree fall today, and it was settled within one hour. I appreciate the efforts of Omkar.

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Deepak Bhanushali

Mumbai

4.5

18th May 2021

Quick Assistance

Thank you for helping me with just one tweet. You guys are really awesome. This is the fourth year I am continuing with you for car insurance. Keep it up!

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Naveen Tyagi

Delhi

5.0

1st May 2021

Claim Support

I really appreciate the way I was treated concerning my claim. The customer service was both professional and friendly, which enhanced my confidence in Bajaj Allianz. 

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Pramod Chand Lakra

Jaipur

5.0

27th Jul 2020

Reliable Service

The vehicle was used by our Zonal Manager. We appreciate your timely and prompt action in getting the vehicle ready for use within a short span of time.

SibaPrasadMohanty

Siba Prasad Mohanty

Pune

5.0

26th Jul 2020

Diverse Options

A range of options to choose from." Being a perfectionist, I prefer the best of everything. I wanted my car insurance policy to be airtight as well. 

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Rahul

Lucknow

5.0

26th Jul 2020

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What is the VPAY policy?

The VPAY policy by Bajaj Allianz General Insurance is a revolutionary add-on cover designed to simplify the motor insurance claim process. This policy ensures that vehicle repairs are cashless at network garages, providing a hassle-free experience for policyholders. By opting for the VPAY add-on, you can enjoy the convenience of cashless settlements, making it easier to get your vehicle back on the road without financial stress.

This simple, one-stop solution shall liberate the insured from the hassle of choosing from an array of fragmentary covers to comprehensively protect their valued possessions, ensuring they are protected against all the major risks.

Benefits of the Bajaj Allianz Motor Insurance VPAY Policy

The VPAY policy offers numerous benefits that enhance your standard motor insurance coverage. With this add-on, you can avoid the cumbersome process of paying upfront for repairs and then waiting for reimbursement. Instead, the insurance company directly settles the repair bills with the network garage. This not only saves time but also provides peace of mind, knowing that your vehicle repairs are handled efficiently and professionally.

With VPAY, you can expect:

- Value for money

- No hassle at the time of claims

- Relief from endorsements

- Easy to understand

- Quick insurance

Here’s how VPAY stands out and differs from the traditional approach:

- There is no need to immediately inform the insurer for small losses

- No compulsory deductible

- There is no need to do coverage research

- Umbrella protection as covering many exclusions

- Relief from endorsement

- Easy to understand

Features of VPAY

- Electrical & Non-Electrical Accessories: Up to 1% of IDV limit protection if accessories inadvertently omitted in policy

- Rally Cover: Covering organized rally

- Geographical Extension: Losses occurring within Bangladesh, Bhutan, Nepal, Pakistan, Sri Lanka, Maldives

- CNG/LPG Kit: Up-to 1% of IDV Limit protection if inadvertently omitted in policy

- Rodent Damage: Protection against wiring, rubber, rexine etc. damage due to rodent bite

- Waiver of Depreciation & Consumables Cover: Protection against depreciation and cost of consumables during repair

- Electric Vehicle/ Hybrid System Protection Cover (Applicable only for Electric/Hybrid Vehicles): Care for your vehicles from damages arising due to power surges, explosions, water ingression and short circuit)

- Waiver of Deductible: Waiver of all types of compulsory deductible.

- Vehicle Towing & Retrieval: Repair cost in case of vehicle towing and retrieval

- Roadside Assistance: Inbuilt 11 + specialized roadside assistance services for ICE as well as other than ICE vehicles

- Vehicle Replacement: Vehicle replacement cover in case of Total Loss (including theft)/ Constructive Total Loss

- Loss Arising Out of Adulterated Fuel: Inbuilt protection for- loss/damage due to adulterated fuel and or damage due to flexi fuels

- Consequential Losses: Covering if vehicle left unattended on road including damage to child parts

- Tyre Cover: Cost of replacing damaged tyre

- Rim Cover: Cost of replacing damaged wheel rims

- Personal Baggage & Key Replacement: Protection for your baggage loss due to insured peril & Replacement of keys in case of irrecoverable loss of keys

- Cyber Risk Cover: Protect for Software re installation, cyber extortion, theft of funds due to cyber attack

- Recalibration: Protect vehicle sensors including ADAS for optimal performance with recalibrate support

- Smart Repair: Covers claim of- small chipping, scratches on metal body panels in one time within a year

- Conveyance Benefit: Per day cash benefit in case of vehicle is unusable due to repair

- Defence Cost Cover: Defence cost in case of liability due to legitimate use & stolen vehicle

- Mechanical Electrical Breakdown: Covers for damages due to mechanical & electrical breakdown other than accidental damages

What is the Period of VPAY Cover?

Period of insurance of this add-on cover will be identical to the Policy Period of the base Policy to which the add on cover is attached. V-Pay add-on cover can be opted only at inception of the Motor Insurance Policy, no cover shall be available during mid-term of the Motor Insurance Policy.